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“The impact of the item-level RFID technology has been immediate. Across our stores we had an inflated view of our inventory levels, often leading to frustrations for customers and staff when products weren’t available. These issues have been completely eradicated with SML’s expertise, and we now have inventory accuracy levels of 95% and still climbing, allowing for smoother operations not only in-store but throughout our supply chain.”
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State of Retail Insight Report 2023 Part 2: Returns Management and the Customer Experience
Part 2 of this report takes a closer look at the growth of consumer returns in the current climate, and the impact that it is having on the retail industry. This report will also explore how retailers can improve their returns operations, and utilize return transactions to extend customer engagement.
State of Retail Insight Report 2023 Part 1: Order Fulfillment and the In-Store Customer Experience
In late 2022, SML RFID commissioned a second independent research report, analyzing the current trends and challenges impacting daily retail operations. Surveying more than 500 senior decision-makers from apparel retailers within the US and UK, this report aims to uncover how retailers are traversing the long-term implications and hurdles following the pandemic and beyond.
Whitepaper
Siman – Reengineering the business in Central America with RFID
The Siman group is a cutting-edge retailer in Central America that has fast-tracked its adoption of RFID tags and Clarity® software from SML to become the leading department store across the region. Download our case study to find out how they accomplished this critical step into their digital transformation journey.
Stadium – accuracy is at the heart of every sport
With the full deployment of Item-Level RFID technology across most of the retail stores by late 2021 – SML’s Clarity® software suite, RFID hardware, and RFID tag and labels – Sweden’s sports retail chain Stadium was able to count its stock of 30,000 items per store once a week instead…