Responsibilities
1. Supplier Qualification & Approval
- Support the development and maintenance of supplier qualification, onboarding, and approval requirements.
- Conduct supplier capability assessments and quality risk evaluations.
- Support supplier selection processes in collaboration with Procurement, Product Development and relevant stakeholders.
- Maintain and periodically review the Approved Supplier List (ASL).
2. Supplier Audit & Compliance Management
- Support the development and implementation of supplier qualification and audit programs, including audit schedules, methodologies, and assessment criteria.
- Conduct supplier qualification audits, periodic supplier audits, and supplier capability assessments.
- Review supplier audit findings, non-conformities (NCs), and corrective action plans, and monitor closure effectiveness through Site QA and relevant stakeholders.
- Support supplier compliance with company quality standards, customer requirements, and applicable regulations.
3. Supplier Performance Management
- Support the development and maintenance of supplier performance scorecards and evaluation criteria in collaboration with Procurement, Product & Technology (PnT), and other relevant stakeholders.
- Monitor supplier quality KPIs, performance trends, and supply risks, and consolidate cross-functional inputs into supplier performance evaluations.
- Conduct periodic supplier performance reviews with Procurement, PnT, and key stakeholders to identify improvement opportunities and development priorities.
- Drive supplier quality improvement initiatives and support supplier performance enhancement programs.
4. Supplier CAPA & Continuous Improvement
- Support supplier CAPA governance and monitor corrective action status in collaboration with Site QA teams.
- Review supplier root cause analyses and corrective action plans, and monitor CAPA closure status and effectiveness through Site QA follow-up activities.
- Facilitate structured problem-solving using RCA, 8D, CAPA, and other quality methodologies.
- Escalate recurring, overdue, or ineffective corrective actions and support systemic supplier quality improvement initiatives.
5. Supplier Development & Quality Partnership
- Support the development and implementation of supplier quality improvement and development plans for strategic and high-risk suppliers.
- Coordinate supplier quality training, coaching, and awareness programs with Site QA and relevant stakeholders to strengthen supplier quality capabilities.
- Promote preventive quality practices and continuous improvement throughout the supplier base.
6. Supplier Quality Governance & Reporting
- Support the implementation and continuous improvement of the Supplier Quality Management (SQM) framework.
- Consolidate and analyze supplier quality performance, audit results, supplier ratings, quality risks, and improvement status.
- Maintain the Approved Supplier List (ASL), supplier grading methodologies, and supplier governance processes.
- Prepare supplier quality dashboards, management reports, and management review materials.
- Coordinate supplier quality governance reviews and support cross-functional supplier performance meetings.
- Escalate significant supplier quality risks, recurring issues, and underperforming suppliers to management.
Regular travel within China and APAC for supplier audits and quality improvement activities is required.
Qualifications
- Bachelor's Degree in Engineering, Quality Management, Manufacturing, Supply Chain Management, or a related discipline.
- Minimum 5 years of experience in Supplier Quality, Quality Assurance, Manufacturing Quality, Supplier Development, or related quality functions.
- Experience in supplier qualification, supplier audits, supplier performance monitoring, and supplier quality improvement activities.
- Experience working with outsourced manufacturers, raw material suppliers, or component suppliers in manufacturing or sourcing environments.
- Familiarity with ISO 9001 Quality Management Systems and supplier quality management principles.
- Ability to collaborate effectively with Procurement, Product Development, Site QA, Operations, and suppliers.
- Fluent in Mandarin and English.
- Willingness to travel within China and APAC.
- ISO 9001 Internal Auditor / Lead Auditor certification is an advantage.
- Knowledge of supplier quality management, supplier qualification, supplier auditing, and supplier performance monitoring.
- Proficiency in quality tools such as RCA, 8D, CAPA, Pareto Analysis, and risk assessment techniques.
- Strong analytical skills in evaluating supplier quality performance and identifying quality risks.
- Good communication, stakeholder management, and supplier engagement skills.
- Demonstrates high standards of integrity, professionalism, and ethical conduct, with the ability to maintain objectivity and independence when conducting supplier audits, evaluations, supplier approval activities, and quality-related decision-making.
- Independent, proactive, and organized, with the ability to manage multiple priorities and projects.
