“Before RFID, we thought that every item shipped to the store would end up on the shop floor, but that was not the case,” says Johan Stenström, Stadium’s supply chain developer. “Items were misplaced, lost or stolen and never surfaced in our ERP system. It meant that items that we made in China, had shipped to Sweden, and distributed to our stores were never sold because they got stuck, misplaced or lost in the backroom 10 meters from the customer. This was not acceptable. Now we get a replenishment list in real time of the items that should go out on the shop floor.”

Teamwork and communication between F&F and SML have been the main reasons why this project has been successful. SML has provided excellent account management, smooth processing of vendor orders, flexible production planning and above all a strong desire to work with F&F.

SML’s RFID solutions allowed us to drastically improve store efficiency. From an in-store stock count efficiency improvement of 26 times and an overall inventory accuracy of 98%, I am confident that RFID is one of the technology that can continue to help us improving store efficiency.