As the expectations of shoppers continue to grow, the retail industry is making major shifts to rise up and meet them.
The Internet of Things and item-level inventory management has changed the face of retail. Shoppers are alerted in-store of special offers based on their own purchase history, and the store’s app alerts associates when a customer has arrived. RFID tags make it easier to locate inventory, and associates can help their customers find whatever they need, without ever leaving their side.
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